Politique d’expédition
At Track X, we aim to deliver your order quickly, safely, and reliably.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday).
Once your order is confirmed, you will receive a confirmation email.
Shipping Time
Estimated delivery times:
- France: 5–9 business days
- Europe: 6–12 business days
- International: 7–15 business days
Shipping times may vary depending on your location and external factors such as customs or carrier delays.
Shipping Cost
-
Free shipping on all orders (limited-time offer)
or - Shipping fees are calculated at checkout based on your location
(Choose one depending on your store setup)
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your order anytime using the provided link.
Delayed or Lost Packages
While we work with reliable shipping partners, delays can occasionally happen.
If your order has not arrived within the estimated time, please contact us at:
📧 support@trackx.com
We will investigate and assist you as quickly as possible.
Incorrect Address
Please make sure your shipping details are correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided at checkout.
Customs & Duties
For international orders, customs fees or import duties may apply depending on your country.
These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order or shipping, feel free to reach out at contact section.